FAQ
Common Questions
What products does ECCO manufacture?
ECCO manufactures vehicle safety products including Back-Up Alarms, Beacons, Camera Systems, Directional LEDs, Lightbars, Worklights, and ECCO Connect™.
Where can I find installation instructions and product documentation?
Installation guides and product documentation are available in our Resources.
How do I identify my ECCO product or model?
Use our Product Search to find your product. If you need additional assistance, contact Customer Service at 800-635-5900 or Technical Support at [email protected]. You can also visit our Contact page.
Where can I purchase ECCO products?
Use our Product Search to find the products you need and connect with the appropriate sales channel.
How do I contact ECCO Technical Support?
Contact Technical Support at [email protected] or Customer Service at 800-635-5900. You can also visit our Contact page for assistance.
Can I order replacement parts for my ECCO product?
For assistance with replacement parts, contact Customer Service at 800-635-5900 or Technical Support at [email protected]. You can also use our Product Search to locate your product.
How do I find the right ECCO product for my vehicle or application?
Use our Product Search to find products based on your needs and application.
Warranty Questions
What does the ECCO warranty cover?
Warranty coverage applies according to the terms outlined in the ECCO No-Hassle Warranty.
How do I file a warranty claim?
Review the ECCO No-Hassle Warranty for claim information. You can also contact Customer Service at 800-635-5900 or Technical Support at [email protected]. Visit our Contact page for additional assistance.
What can void my ECCO warranty?
Warranty exclusions and limitations are outlined in the ECCO No-Hassle Warranty. For questions about your specific product, contact Customer Service at 800-635-5900 or Technical Support at [email protected].
What is the ECCO warranty period?
Warranty periods vary by product. Reference the ECCO No-Hassle Warranty for current warranty coverage and terms.